Most Australian home buyers go straight to their bank when getting a mortgage. But research consistently shows that mortgage brokers secure lower rates and better loan features for their clients. Here’s the honest comparison.
Mortgage Broker vs Bank — The Numbers
- Access to 30+ lenders
- No cost to you (paid by lender)
- Compares products for you
- Often gets better rates
- Handles all paperwork
- Only see that bank’s products
- Relationship discounts possible
- Faster if existing customer
- You do the comparison work
How Brokers Get Paid
Brokers receive an upfront commission from the lender (typically 0.65% of the loan) and a trail commission paid annually (0.15%/year while the loan is open). You pay nothing directly. Since 2021, all brokers must also act in your “best interest” under the Best Interests Duty — they cannot recommend a product that pays them more commission unless it’s genuinely the best option for you.
When a Broker Is Better
- First home buyers who don’t know the market
- Self-employed borrowers with complex income
- Anyone with a past credit issue needing specialist lenders
- Investment property loans with complex structuring
- When you want someone else to handle the application process
When Going Direct Makes Sense
- You’re an existing customer with a long-term relationship and significant savings/investments with the bank
- You’ve already done your research and know exactly which product you want
- You’re refinancing a small loan where broker commissions might create conflicts
Broker Statistics — Australia 2025
More than 70% of all new Australian home loans are now written through mortgage brokers (MFAA 2024). The industry’s growth reflects borrowers recognising that brokers consistently deliver better outcomes — lower rates, more suitable products, and a better application experience.
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Disclaimer: General information only. Not financial advice. Always consult a licensed professional before making financial decisions.